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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shad Marsh

Shad Marsh

March 26, 2025

5  out of  5
rating by Shad Marsh
"I worked with Kylie, anytime I’ve called with questions she’s super patient and helpful, she’s really great!"
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Robin Justice

March 26, 2025

5  out of  5
rating by Robin Justice
"Great office! Professional, helpful, and friendly staff. I'm always happy with their service."
We responded:
"Thank you, Robin, for your wonderful feedback! I'm glad to know that our team has been professional, helpful, and friendly. Your satisfaction with our service means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Nicholas Carey

March 26, 2025

5  out of  5
rating by Nicholas Carey
"Everyone here is great and so helpful. Kylie helped me out and saved me a ton of time and money! 5 Star service from a 5 Star team!"
We responded:
"Thank you for your wonderful feedback, Nicholas! I'm delighted to hear that Kylie was able to assist you effectively and make a positive impact on your experience. Our team is always here to help, so feel free to reach out for any other insurance needs or questions!"
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Barry Webb

March 26, 2025

5  out of  5
rating by Barry Webb
"This lady was amazing absolutely a life saver got me a quote and a decrease the payments for my insurance per month by a lot absolut life saver"
We responded:
"Thank you, Barry, for your wonderful feedback! I'm glad we could assist in getting you a quote and reducing your monthly insurance payments. If you have any more questions or need further assistance, feel free to reach out anytime."
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Rachel Estep

March 25, 2025

5  out of  5
rating by Rachel Estep
"Kylie at the Jaclyn Gibson State Farm location has been my rep for years and I can't say enough wonderful things about her and all the women there. I never feel like a number. They are always patient, courteous, and go above and beyond if I have a question about anything. They will even take extra time to make sure I'm making the best decision in what I need for insurance. I will never go anywhere else for my insurance needs!"
We responded:
"Thank you so much, Rachel, for your kind words! I'm delighted to hear about your positive experiences with Kylie and the team. It's wonderful to know that you feel valued and supported in making the best decisions for your insurance needs. We're always here to help with anything you need in the future!"
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Myrcella Merkle

March 25, 2025

5  out of  5
rating by Myrcella Merkle
"Women like Jackie make this country great, most caring team at State Farm!"
We responded:
"Thank you, Myrcella! I'm happy to know that you appreciate the care and dedication of our team. Jackie and everyone here strive to provide the best service possible. If you ever need assistance or have questions, we're here to help!"
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Ariel Almestica

March 24, 2025

5  out of  5
rating by Ariel Almestica
"La oficina de la señora Jackie y las chicas que estan en la oficina de Dunkirk son muy amigables y siempre estan dispuestas ayudar para todos los asuntos y preguntas. Me encanta tener mis seguros de carro y casa con Jackie Gibson!"
We responded:
"¡Gracias, Ariel! Nos alegra saber que te sientes bien atendido por nuestro equipo. Estamos aquí para ayudarte con cualquier pregunta o asunto relacionado con tus seguros de carro y casa. ¡Apreciamos mucho tu confianza en nosotros!"
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yeslene dijol

March 24, 2025

5  out of  5
rating by yeslene dijol
"I've been a State Farm customer for many years, and I am now part of the Jackie Gibson office team. I could not be happier with my job, my homeowners, life, and auto insurance policies. Offices like Jackie Gibson's serve the local community in a way that makes you feel like you are not just a client but rather part of the community."
We responded:
"Thank you, Yeslene! I appreciate all you bring to the team, and it’s great to hear you’re happy here. Your enthusiasm makes a real difference, and I look forward to many more years of working together!"
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Michelle Emond

March 22, 2025

5  out of  5
rating by Michelle Emond
"Jackie Gibson is a fantastic agent. I've been happy with my coverage and communication AND her office sponsored my teacher wish list. Will be forever grateful."
We responded:
"Thank you, Michelle! I'm so glad to hear that you've been satisfied with your coverage and communication. Supporting your teacher wish list was a pleasure for our office. If you ever need anything in the future, don't hesitate to reach out!"
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Kj Rawlings

November 21, 2024

5  out of  5
rating by Kj Rawlings
"Angelina has been super helpful, she’s a rockstar ✨"
We responded:
"Hi Kj, Angelina truly is a rockstar! I'm glad she could be so helpful. We appreciate your feedback and look forward to assisting you with any future needs. Thanks for the kind words! - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"
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Leah Peake

April 1, 2024

5  out of  5
rating by Leah Peake
"I worked with Angelina and she’s been amazing! So grateful for all of her help & patience."
We responded:
"Thank you for the delightful feedback, Leah! We're pleased to hear that Angelina provided you with amazing help and patience. - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"
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Dustin Jones

April 1, 2024

5  out of  5
rating by Dustin Jones
"Very pleased with Jackie Gibson State Farm. I recently called about a change in my rates and sales agent Angelina Grello answered with a very welcoming voice and attitude. She was very happy and excited to help me with any questions or concerns I had with my bill and policies. She even reached out to me via email the next day to make sure everything was correct and I was happy with everything we discussed the day before. Overall had a great experience and love working with this branch and Angelina was a huge part of it. Jackie has a great team on her hands."
We responded:
"Thank you, Dustin, for sharing your positive experience with our office and mentioning Angelina's exceptional service. We are delighted to hear that she provided you with a welcoming and helpful experience. Our team is here for you whenever you need assistance with your policies or have any questions. We appreciate your kind words and look forward to continuing to provide you with excellent service. - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"
Profile photo of Nathan McLaughlin

Nathan McLaughlin

April 1, 2024

5  out of  5
rating by Nathan McLaughlin
"Very friendly people, and its always nice to be able to reach out and they not only answer all your questions, but do all your insurance needs with the customers best interest in mind...and the rates are not absurd. Thank you so much!! Jackie and Angelina and the rest are great! :)"
We responded:
"Thank you for your delightful feedback, Nathan! We are pleased to hear that you found our team friendly and attentive to your insurance needs! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience! We're here for you whenever you need assistance! - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"
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Kathleen Williams

January 23, 2024

5  out of  5
rating by Kathleen Williams
"I've dealt with Ms. McGraw and Ms. Gibson since 2019. Never had a problem they couldn't solve. This office and staff are highly recommended for service to all who have insurance concerns."
We responded:
"We love seeing reviews like this, Kathleen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Margaret Hamilton

December 4, 2023

5  out of  5
rating by Margaret Hamilton
"I highly recommend Jackie and Angelina as agents as they are supportive, congenial, and very professional! I've stayed with them for years now and in all likelihood will remain so!"
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Kevin B

November 11, 2023

5  out of  5
rating by Kevin B
"I’ve been with this insurance company for quite sometime now. I then got my mom, dad, and brother to come here. That is after we were with All state for so many years and they kept driving my premiums up like crazy for no reason. Best decision I made was to come here. Anytime I’ve had questions or needed help, they have been amazing. Highly recommend."
Profile photo of Dustin Vance

Dustin Vance

April 25, 2023

5  out of  5
rating by Dustin Vance
"Kylie was great! She was very patient answering all our questions to bundle our home and auto insurance at competitive rates. Thank you!"
Profile photo of Landon Yearsley

Landon Yearsley

March 24, 2023

5  out of  5
rating by Landon Yearsley
"Best insurance office I've ever worked with. Very helpful and quick to respond to any request. Great State Farm rates too. Jackie has an awesome team!"
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Ali Mo

March 1, 2023

5  out of  5
rating by Ali Mo
"Simply amazing people."
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Jason Zachariah

February 28, 2023

5  out of  5
rating by Jason Zachariah
"Over the past few months we have been having a nightmare of a time dealing with Farmers for Auto and Homeowner's insurance, we knew there had to be a better way. We reached out to Jackie Gibson's office and they were able to give us FAR superior service and at a deep discount compared to what we were paying with Farmers. The staff is knowledgeable, personable and responsive. Couldn't ask for anything more!"
We responded:
"Thank you so much, Jason! We are so happy to have you and appreciate your business! :)"
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Taylor Phipps

February 22, 2023

5  out of  5
rating by Taylor Phipps
"Abby was amazing and very informative when transfer our car and homeowners insurance."
Profile photo of Pamela Weisenburg

Pamela Weisenburg

February 21, 2023

5  out of  5
rating by Pamela Weisenburg
"Jackie and her staff are amazing. Always helpful and friendly over the phone or when you stop by with documents. My husband and I have had State Farm insurance for 54 years and every agent and the claims people on the phone have always been friendly and helpful."
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Jennifer Aquilina

February 6, 2023

5  out of  5
rating by Jennifer Aquilina
"So far, so good. State farm in Bowie, ran by Nate Thomas had rude employees so switching to this agent was a breath of fresh air!"
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Martha Assefa

May 11, 2022

5  out of  5
rating by Martha Assefa
"This team is phenomenal! They are so helpful and understanding and they go above and beyond to communicate and be helpful! They always pick up the phone and even send me personal text messages with vital reminders. I am also doing a claim and they have been fantastic to work with. Highly recommend this team!"
We responded:
"Hi Martha! Thank you so much for kind review! We love being here for you! :) I hope you have a great day! -Jackie"
Profile photo of Maria Dorsett

Maria Dorsett

April 28, 2022

5  out of  5
rating by Maria Dorsett
"I turned to Jackie Gibson‘s office and they helped me save money on car insurance premiums. Kylie was wonderful to work with, answered all my questions and made the switch a smooth process."