State Farm® Insurance Agent Jackie Gibson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Freeman
June 23, 2026
"Great experience and amazing staff"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dunkirk to know that you had such a wonderful experience with us here on State Farm Agent Jackie Gibson’s Team."
Ben Dijol
June 23, 2026
"The team at Jackie State Farm provides exceptional customer service and always goes above and beyond to help their clients. They are professional, knowledgeable, and genuinely care about making sure every question or concern is handled with attention and care. I highly recommend their business to anyone looking for reliable insurance support."
"We are grateful for your 5-star review, Ben! Thanks for taking a moment to share your positive rating of State Farm Agent Jackie Gibson’s Team here in Dunkirk . "
Dave P
April 24, 2026
"I want to give a glaring and well‑deserved shoutout to the State Farm team at the Jackie Gibson Agency in Dunkirk, MD—especially Robin Justice, who absolutely came to the rescue during a stressful, time‑sensitive moment.
While taking delivery of a new vehicle late in the afternoon, the dealer suddenly requested a very specific document from State Farm to complete the sale. This was unexpected, rare, and completely last‑minute. I called my local agent, and Robin answered. She immediately understood the urgency, confirmed the request was unusual, and without hesitation said she would take care of it.
Five minutes later—literally five minutes—she had the document completed and sent over.
Because of her speed and professionalism, I was able to take delivery as scheduled.
This was a saving moment. I was already over an hour away from home, on an extremely tight timeline, and still needed to get back in time to pick up our children. If Robin hadn’t stepped in the way she did, the dealer’s last‑minute oversight could have cost me hours and forced a full reschedule.
Thank you so much, Robin, and thank you to the entire Gibson team. Your responsiveness, professionalism, and genuine care made all the difference today.
State Farm is lucky to have you."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Idan Cohen
February 9, 2026
"Prompt and professional, Jackie and her team are always there to help you out adjust your cover, renew it, and put in a claim, in case you need to. They do it gladly with a smile. Give them a try and rest insured, you've got nothing to lose!"
vince cimini
February 4, 2026
"Angelina and Jackie are great! You’re wasting time if you aren’t setup with Gibson State Farm Insurance"
Mark Upton
December 29, 2025
"I was a previous State Farm customer and had enjoyed working with Jackie and her team but ultimately moved to a different insurance carrier due to the cost of rates at the time. Angelina from the Jackie Gibson State Farm office recently reached out to me and offered to provide an updated quote and was very kind and professional throughout the process. I eventually made the decision to return to State Farm and am glad that I did. Appreciate the work that you do. Thank you!"
"Thank you, Mark, for sharing your experience! I'm happy to hear that Angelina's professionalism and kindness made a difference in your decision to return to us. We're grateful to have you back with State Farm and appreciate your trust in our team. If there's anything else we can assist you with, just let us know!"
Tony Bennett
November 3, 2025
"Great agency handled all my needs with the up most professionalism."
"Thank you, Tony! I'm happy to know that you felt well taken care of with our professional service. Your satisfaction is important to us. If you ever need anything else, feel free to reach out!"
Stephen Damon
October 24, 2025
"I had an amazing experience with State Farm! Kylie was absolutely fantastic—friendly, professional, and super knowledgeable. She made the entire process smooth and stress-free, answering all my questions and helping me find the best coverage for my needs. It’s refreshing to work with someone who genuinely cares about their customers. Highly recommend Kylie and the State Farm team!"
"Thank you, Stephen! I'm happy to hear about your positive experience with Kylie. She truly is a valuable part of our team, and I'm glad she could assist you so effectively. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Noah Queen
October 10, 2025
"Kylie is great!! Super helpful and professional. 10/10 would recommend."
"Noah, thank you for your fantastic feedback! I'm happy to hear that Kylie provided such helpful and professional service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Cisco
September 8, 2025
"The ladies at this agency are all great, professional, and go above and beyond to help the customer. Switched Homeowners, multiple cars and even helped add life insurance!! Highly recommend!!"
"Thank you, Cisco! We're glad our team could help with your insurance needs. Your recommendation is greatly appreciated. If you need anything else, just let us know!"
Edwin
August 13, 2025
"Had the pleasure of working with Lynn. She is quick, knows what shes talking about, and gets it done! I highly recommend her!"
"Thank you, Edwin! I'm glad to hear about your positive experience with Lynn. She truly is dedicated and efficient in her work. We appreciate your recommendation and are here if you need anything else!"
Angie Ayres
August 4, 2025
"I have received excellent service from all the staff including Angelina, Yeslyn and Jaclyn. These ladies have been exceptional and are pros and what they do. You won’t be sorry to be a client of this State Farm office"
"Thank you, Hope, for your wonderful feedback! I'm happy to hear that Angelina, Yeslene, and Jaclyn have provided you with exceptional service. We appreciate your kind words and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Enrico Lubrano
July 30, 2025
"Great customer service. Very responsive and are very helpful with all questions and concerns! Everyone is very friendly in the office. I would highly recommend this office for any insurance needs!"
"Thank you for the 5 stars, Enrico! We appreciate it!"
Lynn Bedard
July 30, 2025
"I recently asked about a small business policy for a homebased business. Not only was Jackie's office knowable and helpful the price was great. I ended up purchasing the policy right then. Thank you for all the wonderful service, kindness and professionalism."
"Thank you, Lynn! I'm happy to know that you found our office knowledgeable and helpful with your policy. It's great to hear that you appreciated the service and professionalism. If you have any more questions or need further assistance, feel free to reach out anytime!"
BigJello 17
July 3, 2025
"Like a good neighbor they really helped! Thx"
"Thank you! I'm happy to know that you felt supported by our team. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Shad Marsh
March 26, 2025
"I worked with Kylie, anytime I’ve called with questions she’s super patient and helpful, she’s really great!"
"Thank you, Shad, for sharing your experience! I'm happy to hear that Kylie has been patient and helpful with your questions. We're grateful to have her as part of our team."
Robin Justice
March 26, 2025
"Great office! Professional, helpful, and friendly staff. I'm always happy with their service."
"Thank you, Robin, for your wonderful feedback! I'm glad to know that our team has been professional, helpful, and friendly. Your satisfaction with our service means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Nicholas Carey
March 26, 2025
"Everyone here is great and so helpful. Kylie helped me out and saved me a ton of time and money! 5 Star service from a 5 Star team!"
"Thank you for your wonderful feedback, Nicholas! I'm delighted to hear that Kylie was able to assist you effectively and make a positive impact on your experience. Our team is always here to help, so feel free to reach out for any other insurance needs or questions!"
Barry Webb
March 26, 2025
"This lady was amazing absolutely a life saver got me a quote and a decrease the payments for my insurance per month by a lot absolut life saver"
"Thank you, Barry, for your wonderful feedback! I'm glad we could assist in getting you a quote and reducing your monthly insurance payments. If you have any more questions or need further assistance, feel free to reach out anytime."
Rachel Estep
March 25, 2025
"Kylie at the Jaclyn Gibson State Farm location has been my rep for years and I can't say enough wonderful things about her and all the women there. I never feel like a number. They are always patient, courteous, and go above and beyond if I have a question about anything. They will even take extra time to make sure I'm making the best decision in what I need for insurance. I will never go anywhere else for my insurance needs!"
"Thank you so much, Rachel, for your kind words! I'm delighted to hear about your positive experiences with Kylie and the team. It's wonderful to know that you feel valued and supported in making the best decisions for your insurance needs. We're always here to help with anything you need in the future!"
Myrcella Merkle
March 25, 2025
"Women like Jackie make this country great, most caring team at State Farm!"
"Thank you, Myrcella! I'm happy to know that you appreciate the care and dedication of our team. Jackie and everyone here strive to provide the best service possible. If you ever need assistance or have questions, we're here to help!"
Ariel Almestica
March 24, 2025
"La oficina de la señora Jackie y las chicas que estan en la oficina de Dunkirk son muy amigables y siempre estan dispuestas ayudar para todos los asuntos y preguntas. Me encanta tener mis seguros de carro y casa con Jackie Gibson!"
"¡Gracias, Ariel! Nos alegra saber que te sientes bien atendido por nuestro equipo. Estamos aquí para ayudarte con cualquier pregunta o asunto relacionado con tus seguros de carro y casa. ¡Apreciamos mucho tu confianza en nosotros!"
Michelle Emond
March 22, 2025
"Jackie Gibson is a fantastic agent. I've been happy with my coverage and communication AND her office sponsored my teacher wish list. Will be forever grateful."
"Thank you, Michelle! I'm so glad to hear that you've been satisfied with your coverage and communication. Supporting your teacher wish list was a pleasure for our office. If you ever need anything in the future, don't hesitate to reach out!"
Kj Rawlings
November 21, 2024
"Angelina has been super helpful, she’s a rockstar ✨"
"Hi Kj, Angelina truly is a rockstar! I'm glad she could be so helpful. We appreciate your feedback and look forward to assisting you with any future needs. Thanks for the kind words! - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"
Leah Peake
April 1, 2024
"I worked with Angelina and she’s been amazing! So grateful for all of her help & patience."
"Thank you for the delightful feedback, Leah! We're pleased to hear that Angelina provided you with amazing help and patience. - Jaclyn Gibson - State Farm Insurance Agent, Dunkirk, MD"