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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kevin B

November 11, 2023

5  out of  5 rating by Kevin B
"I’ve been with this insurance company for quite sometime now. I then got my mom, dad, and brother to come here. That is after we were with All state for so many years and they kept driving my premiums up like crazy for no reason. Best decision I made was to come here. Anytime I’ve had questions or needed help, they have been amazing. Highly recommend."

Dustin Vance

April 25, 2023

5  out of  5 rating by Dustin Vance
"Kylie was great! She was very patient answering all our questions to bundle our home and auto insurance at competitive rates. Thank you!"

Landon Yearsley

March 24, 2023

5  out of  5 rating by Landon Yearsley
"Best insurance office I've ever worked with. Very helpful and quick to respond to any request. Great State Farm rates too. Jackie has an awesome team!"

Ali Mo

March 1, 2023

5  out of  5 rating by Ali Mo
"Simply amazing people."

Jason Zachariah

February 28, 2023

5  out of  5 rating by Jason Zachariah
"Over the past few months we have been having a nightmare of a time dealing with Farmers for Auto and Homeowner's insurance, we knew there had to be a better way. We reached out to Jackie Gibson's office and they were able to give us FAR superior service and at a deep discount compared to what we were paying with Farmers. The staff is knowledgeable, personable and responsive. Couldn't ask for anything more!"

Taylor Phipps

February 22, 2023

5  out of  5 rating by Taylor Phipps
"Abby was amazing and very informative when transfer our car and homeowners insurance."

Pamela Weisenburg

February 21, 2023

5  out of  5 rating by Pamela Weisenburg
"Jackie and her staff are amazing. Always helpful and friendly over the phone or when you stop by with documents. My husband and I have had State Farm insurance for 54 years and every agent and the claims people on the phone have always been friendly and helpful."

Jennifer Aquilina

February 6, 2023

5  out of  5 rating by Jennifer Aquilina
"So far, so good. State farm in Bowie, ran by Nate Thomas had rude employees so switching to this agent was a breath of fresh air!"

Martha Assefa

May 11, 2022

5  out of  5 rating by Martha Assefa
"This team is phenomenal! They are so helpful and understanding and they go above and beyond to communicate and be helpful! They always pick up the phone and even send me personal text messages with vital reminders. I am also doing a claim and they have been fantastic to work with. Highly recommend this team!"

Maria Dorsett

April 28, 2022

5  out of  5 rating by Maria Dorsett
"I turned to Jackie Gibson‘s office and they helped me save money on car insurance premiums. Kylie was wonderful to work with, answered all my questions and made the switch a smooth process."

Melanie Holmes

April 18, 2022

5  out of  5 rating by Melanie Holmes
"Smooth, easy process on switching to State Farm! Everyone I have dealt with was AWESOME!! Very happy with State Farm, so glad we are no longer with USAA!"

Josanne Sealy

April 17, 2022

5  out of  5 rating by Josanne Sealy
"I've been with Jackie Gibson for quite some years and have always had great encounters, conversations and experiences with her and her staff, both in person and over the phone. They are very helpful and always provide great customer service, while always making me feel like family. I have been offered way lower rates with my credit union but would rather pay what I am paying now with Jackie because of the quality of service she offers and has given me and my family over the many years. Quality matters!!! Thank you for meeting all of my auto needs and keeping me insured. If you are looking for great rates and quality service, PLEASE call them."

Connie Brown

April 14, 2022

5  out of  5 rating by Connie Brown
"I love working with Jackie and her girls. They are very easy to work with and they are right on anything that I need."

April Camp

April 13, 2022

5  out of  5 rating by April Camp
"Jackie and her team are the best!"

Meg Dorsey

April 13, 2022

5  out of  5 rating by Meg Dorsey
"They have been there for me. All ways positive in what they do. Jackie and Abby are awesome"

Amber Dawkins

April 12, 2022

5  out of  5 rating by Amber Dawkins
"Let me tell you about the JACKIE GIBSON office.... I have sooo much to say about this office its crazy. Jackie has the BEST group of girls in that office that have the most incredible customer service skills. Their quick to get back to you and help with any problems. I have never had a bad experience with this office. Those girls bust their butts everyday and their hard work and dedication is never unnoticed by myself and my husband. I also, have the best quote around for multiple policies. I will always continue to be a client as long as I'm under JACKIE!"

McGraw- Hardin

April 12, 2022

5  out of  5 rating by McGraw- Hardin
"Kylie helped us save alot of money on our auto insurance! Super fast & friendly, took the time to explain things I wasn't familiar with."

carly stone

April 11, 2022

5  out of  5 rating by carly stone
"The process of insuring our vehicles has been made so easy thanks to the wonderful people here! Kylie has been so helpful. Highly recommend working with them if you need insurance or if you're looking to switch."

Hunter Stewart

April 11, 2022

5  out of  5 rating by Hunter Stewart
"Super friendly and helpful! Very professional and agents got us the best insurance prices we have been able to find! Highly recommend! Give them a call and see how they can save you money from your current policies."

Ashleigh Wells

April 10, 2022

5  out of  5 rating by Ashleigh Wells
"Great folks to work with, helped set us up with life insurance at a very reasonable rate. Definitely recommend!"

James Huffman

April 8, 2022

5  out of  5 rating by James Huffman
"We are now saving over $200/month by switching to State Farm from Progressive- for the exact same coverage. We are benefiting further by working with a local agent, with local people that care and want to help! Thank you Kylie for taking such good care of us so quickly!"

Timothy Lowe

April 8, 2022

5  out of  5 rating by Timothy Lowe
"Jackie has been a pleasure to provide us with the most economical value on our insurance needs on comparison to other companies"

Amy Lowe

April 8, 2022

5  out of  5 rating by Amy Lowe
"I am so happy that we switched to State Farm. Kylie has been great to work with. She was able to save us $150 a month by putting all of our insurances together. All I can say is Thank you!!"

Gina Grotz

April 7, 2022

5  out of  5 rating by Gina Grotz
"Gibson-State Farm is simply awesome! They have stuck by us through thick and thin. Helped us with accidents, home owner flames, and they’ve been so nice through it all. I know when I call the office I will get excellent service. Jackie answers the phone, Abbie knows who I am, I’ve talked with Jackie’s mom, whom ever answered so helps me right away! I e actually never been in the office, I met Jackie at the Calvert County Fair on the free kids day. I can’t say enough about them! I’ve been with them for at least 10 years, all of my kids use them."


April 7, 2022

5  out of  5 rating by Marisha
"I have been with Jackie for many years and now my son is enrolled as well! Great hospitality, outstanding customer service! I will recommend to anyone!"